Grim5 Hoodie

DISCLAIMER: 

We are not responsible for any import taxes and duties your country imposes. 

We are not responsible for delays caused by domestic and international holidays, bad weather, incorrect addresses, or any delays caused by the third-party shipping company.

ALL USA ORDERS

Your order is a priority and will arrive within 7-10 business days.

INTERNATIONAL ORDERS

Your order will arrive within 2 weeks after purchase.

Please note, once we ship your package we are not held responsible for UPS/USPS deliveries, any delivery issues with UPS/USPS must be handled with UPS/USPS because we are not a shipping carrier. If a package is lost under the shipping carrier, they are responsible for claim & locating packages. 

Once we receive your order, please allow 24 to 48 hours for payment processing (excluding Saturdays, Sundays, and national holidays). All orders are subject to processing time unless otherwise stated in the product description. Payment processing time is separate from the time it takes for a shipment to reach its destination, once it has been fulfilled.
We ship orders through third party carriers such as USPS, FEDEX & UPS. To ensure your package arrives in the advertised time, please make sure your address is entered correctly and includes all required and relevant information. Correct street numbers, abbreviations, buildings, and apartment numbers is very critical for ensuring timely deliveries. Ztar Global LLC and its subsidiaries are not responsible for lost, stolen, incorrect address, or misplaced packages. Once a package has left our hands, and in the hands of the carrier we have no control over the package. Please reach out to the applicable carrier listed in your email/text confirmation for further assistance.

If you do not accept your package, and it is returned to us, you must cover reshipping fees to have the package returned to you.